What if I can't afford to repay my loan?

Team Kroo
Team Kroo

Please let us know and we'll help where possible – just contact us from your app or email us at credit-operations@kroo.com.

If you would like independent debt advice, there are several free services available (for example, www.stepchange.org).

Do you offer a payment freeze or payment holidays?

If you are experiencing temporary difficulties in repaying your loan, our support options may include a payment freeze, affordable payment plans, or breathing space holds. We can help you assess your financial position and offer you any of these options depending on your personal situation.

If you are having difficulty with your credit payments, please contact us at credit-operations@kroo.com so we can help you.

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