How do holding deposit refunds work?

Team Kroo
Team Kroo
  • Updated

Typically, bookings for hotels or car rentals require you to pay a deposit.

The deposit will be refunded to you after finalising the transaction - usually after you've checked out or returned the car.

Please note that the refund timeframes may vary depending on the merchant. If the timeframes specified by the merchant have passed and you still haven’t received your refund – please contact Customer Support so we can help you further.

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