I’ve been referred to Kroo, but my application is still being processed

  • Updated
  • The majority of Kroo applications are processed in seconds, but some need to be manually reviewed. If your application is still being processed, this could take up to 7 working days to complete. However, during periods of high referral volumes, this may take longer. You don’t need to get in touch with us - we’ll let you know as soon as your application has been processed.
  • If you apply before the cut-off date of 1st May 2024 and spend on your card within 30 days you will still be eligible for the £10 reward payment.

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