What if my card is lost, stolen or compromised?

Team Kroo
Team Kroo
  • Updated

If your card is lost, stolen or compromised in any way, you must freeze your card in the Kroo app as soon as possible.

Contact our Customer Support team so we can help you further and arrange a new card if needed.

Please refer to the ‘Liability’ section of our Terms & Conditions for additional guidance.

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