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Confirmation of Payee.

How is my data protected?

Team Kroo
Team Kroo
  • Updated 18 June 2024 15:08

Kroo Bank uses secure technology to safely exchange Confirmation of Payee requests. To be accredited to use Confirmation of Payee, companies must undergo rigorous security checks and also be regulated by the Financial Conduct Authority (FCA).

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Articles in this section

  • What is Confirmation of Payee?
  • How does Confirmation of Payee work?
  • What do we need to perform a Confirmation of Payee check?
  • What if I want someone to make a payment into my Kroo Bank account?
  • When I want to make a payment to a new payee, do I have to provide the first and last name?
  • What happens if I try to pay someone whose bank doesn’t offer Confirmation of Payee?
  • Will payments and payees that are already set up be checked by Confirmation of Payee?
  • What happens if I am trying to pay someone who holds a joint account – do I need to enter both names?
  • I’m getting a “Account does not exist” message while creating a new payee – what do I do?
  • What happens if I make a payment to the correct person but for the wrong amount?
  • See all articles

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