The easiest way to get in touch is via the in-app chat (open your Kroo app, tap ‘Account’ and select the ‘Chat with Support’ option under ‘Help & Support’).
Our team is available Monday to Sunday 7am - 10pm.
You can get in touch with our customer service team by calling 08008021323 (or +441270448008 if you’re calling outside of the UK).
Our team is available Monday to Sunday from 9am - 5:30pm.
You can also email us at firstname.lastname@example.org.