How do I view a statement now that my e-money account is closed?

  • Updated

If you have a Kroo personal current account, you will still be able to view your pre-paid account activity. 

Head to your Kroo app, go to the Account section and tap the ‘Closed e-money account’ option. 

If you have not opened a Kroo personal current account , you will have received a full statement of your PrePaid account activity sent to your registered email. If you have not received this please contact our customer support team at

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