1. Help Centre
  2. Payments.
  3. Confirmation of Payee.

Confirmation of Payee.

What is Confirmation of Payee?

How does Confirmation of Payee work?

What do we need to perform a Confirmation of Payee check?

What if I want someone to make a payment into my Kroo Bank account?

When I want to make a payment to a new payee, do I have to provide the first and last name?

What happens if I try to pay someone whose bank doesn’t offer Confirmation of Payee?

Will payments and payees that are already set up be checked by Confirmation of Payee?

What happens if I am trying to pay someone who holds a joint account – do I need to enter both names?

How will Confirmation of Payee combat fraud?

What happens if I make a payment to the correct person but for the wrong amount?

How is my data protected?

Am I able to opt-out of Confirmation of Payee?