Submit a request

Please choose the relevant contact form below

Your email address

Your first name:

Your surname:

Your phone number(optional)

Sharing your number will help us get in touch with you if we'll need to confirm more details.

Are you a Kroo customer?

Please select 'Yes' if you currently hold a Kroo account.

Your relationship to the deceased:

Please tell us what was your relationship to the deceased. You can select more than 1 option.

If you've selected 'Other' in the question above, please specify the type of the relationship between you and the deceased.(optional)

i.e. friend, granddad, neighbour, cousin, etc.

First name of the deceased:

Surname of the deceased:

Date of birth of the deceased:(optional)

Please enter the date of birth in the following format: DD/MM/YYYY

Date of death:

Please select the date of death of the deceased.

Email of the deceased(optional)

If you know it, please provide the email address of the deceased.

Address of the deceased(optional)

Please enter their full address: i.e. 10 Downing Street, SW1A 2AA, London, UK

Confirm the type of an identity document relating to yourself that you can send us. Selecting 1 type of document is sufficient.

Please attach a scan/photo of the declared document at the very bottom of this page.

I confirm I have provided a copy of the death certificate/coroner certificate.

Please attach a scan/photo of the certificate at the very bottom of this page.

I confirm I am in possession of Will Registration Certificate OR I believe that the Will has been registered.(optional)

If you have it, please attach a scan/photo of the certificate at the very bottom of this page. Please also attach any other documentation you believe is useful (i.e. Grant of Probate).

Subject(optional)

Give a title to our conversation.

Description of your request:

Give us as many details about your request as you can and add relevant attachments below. Once you submit your request, we'll get back to you via email as soon as possible.

Attachments(optional)

Add file or drop files here

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