The money you hold in your pre-paid e-money account is protected through “safeguarding”, and not through the Financial Services Competition Scheme (FSCS), as your pre-paid Kroo card is an e-money product and not a bank account.

Your card is issued by PayrNet Limited and uses Modulr FS Limited’s payments platform. These are e-money institutions authorised by the Financial Conduct Authority and are required to place your money in separate and secure accounts.

In the unlikely event of PayrNet or Modulr becoming insolvent, you should get most, if not all of your money back. Please visit FCA’s official website for more information.