Forgotten password.

Please open the Kroo app and tap the ‘Forgotten password?’ prompt on the login page.

You'll need to confirm your email address and we’ll send you an email with further instructions.

I’m entering the correct details and still can’t log in.

Please ensure you've downloaded the latest version of the Kroo app but if you’re still having trouble logging in, please contact our Customer Support team at and we'll be happy to help.

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