You can pay with a Kroo card anywhere that VISA cards are accepted. Feel free to have a look over the VISA guidance on paying abroad here.
If you’re abroad and your payment is repeatedly rejected it may be because of the restrictions on that particular payment terminal, or in one of the territories that Kroo doesn’t support payments in.
There are certain jurisdictions which we, our card processor, card issuer or card scheme (Mastercard® for Kroo e-money accounts, and VISA for Kroo current accounts) deem as high risk. For this reason, transacting with our cards in these jurisdictions isn’t permitted and we’d recommend using an alternative payment card for these transactions.
You can check the full list of unsupported regions in the tables below.