The limits for the prepaid e-money account can be found in the app:
Open your Kroo app.
Tap the ‘Profile’ tab at the bottom.
Tap ‘Account limits’.
You'll also find the full list of limits below.
Adding money to your prepaid e-money account (inbound payments).
Daily limit: £2000 (or a maximum of 15 transactions per day).
Monthly limit: 90 transactions.
Yearly limit: 1,095 transactions.
Your account can only accept GBP transfers from UK bank accounts.
Sending money from your prepaid e-money account (outbound payments).
You can send a total of £1,000 per day (or a maximum of 5 transactions per day).
Here is a table outlining our limits for sending money from your account in more detail:
Limit Type | Daily | Weekly | Monthly | Annually |
Individual transaction limit | £1K | £1K | £1K | £1K |
Cumulative value limit | £1K | £5K | £10K | £30K |
Cumulative frequency limit | 5 | 15 | 30 | 300 |
Card and payment limits.
Sending money from your prepaid e-money account.
Paying friends in-app (Kroo to Kroo): £650 daily.
Bank transfer: £1000 daily.
Sending money from your prepaid e-money account to another Kroo account
Limit Type | Daily | Monthly | Annually |
Cumulative value limit | £650 | £5,000 | £30,000 |
Cumulative frequency limit | 100 Transfers | 250 Transfers | 1,095 Transfers |
Using your prepaid Mastercard® debit card.
ATM withdrawals: £250 daily (maximum of 5 withdrawals per day).
Spending limit: £3750 daily.
Contactless limit: £45 limit per transaction (you will be required to use your chip & PIN after spending £250).
Spending overseas with your prepaid e-money account.
Foreign ATM withdrawals: £250 daily (with no fees and no monthly limit).
Card transactions: spend in over 140 currencies with no fees.