We're sorry you feel you need to raise a complaint. Please get in touch with us and we'll look into your request as soon as possible.
You can make a complaint by:
Messaging us in-app (open your Kroo app, tap ‘Profile’ and navigate to the ‘Help & Support’ section);
Emailing us at firstname.lastname@example.org;
Sending a letter by post, addressed to Kroo Ltd, LABS House, 15-19 Bloomsbury Way, London, WC1A 2TH.