We're sorry you feel you need to raise a complaint. Please get in touch with us and we'll look into your request as soon as possible.

You can make a complaint by:

  • Messaging us in-app (open your Kroo app, tap ‘Profile’ and navigate to the ‘Help & Support’ section);

  • Emailing us at complaints@kroo.com;

  • Sending a letter by post, addressed to Kroo Ltd, LABS House, 15-19 Bloomsbury Way, London, WC1A 2TH.

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