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Advice and answers from the Kroo Team

Prepaid account

Everything about our prepaid e-money account

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3 articles in this collection
Written by Kat

How is my money protected?

Keeping your money safe

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1 article in this collection
Written by Shahi

Preparing the prepaid e-money account for closure

We're launching our personal current account shortly - here's what you need to know

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2 articles in this collection
Written by Shahi

The Kroo account

About Kroo, using your Kroo account, credit monitoring and information on blocked accounts

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8 articles in this collection
Written by Kit and William

Keeping you safe from fraud

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1 article in this collection
Written by Sam

Using the prepaid e-money debit card

Using your card, 3D-Secure and lost/stolen cards

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3 articles in this collection
Written by Kit

Payments

Payments, groups and scheduled payments

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5 articles in this collection
Written by Kit and Kat

Partners and schemes

Partnerships and referral schemes

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2 articles in this collection
Written by Shahi and Kit

Customer feedback and complaints

Feedback and complaints

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2 articles in this collection
Written by Kit

Sustainability

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2 articles in this collection
Written by Adam

Legal

Our Terms & Conditions and Annual Report

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2 articles in this collection
Written by Kit